Educational IT Support

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Educational IT Support

Are you ready for a better level of IT support? Well you’ve come to the right place – our services are A*.

We strongly believe that computer errors and system faults should not blight the smooth running of your educational business.

It’s our job (and we are passionate about our job) to ensure that your systems remain healthy and efficient. We give you total Educational IT Support confidence and peace of mind.

LEARN ABOUT OUR GOLD STANDARD

EDUCATIONAL IT SUPPORT

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WE’RE PASSIONATE

Not only are we passionate about IT; we are also passionate about service. We’re constantly researching and seeking out new developments in the world of IT. So, we can offer you the very latest, cutting edge technology and techniques in IT support.

PROACTIVE IT SUPPORT

Being proactive means we’re constantly monitoring and kept up to date with each and every one of your devices. This allows us to fix potential issues before they become problems.

UNLIMITED CONTACT

Unlike some companies, we don’t limit how much you can contact us (or charge extra). Our IT Support is unlimited – contact us as often as you need to, and get your issues resolved by professionals.

GUARANTEED TIMESCALES

When you need support, you need it immediately! We get that, and that’s why we guarantee our response times. We typically resolve issues in less than 30 minutes!

DOCUMENTATION

We properly document all aspects of your IT – does your current IT provider do this? (we doubt it!) We keep the information up to date and you can have a copy of this information at any time.

ENDPOINT PROTECTION

Anti-virus, Anti-malware, Anti-phishing, Anti-ransomware…paying to properly secure your computers can be an expensive ordeal – unless you’re with us, in which case it’s all part of the price!

SPEED FOCUSED

Slow systems – we hate them too! Our software is fast and lightweight so it won’t slow down your systems! You’ll have the speed you need to pass your school competitiors in no time.

LET US TAKE CARE OF YOUR IT SYSTEMS

SO YOU CAN TAKE CARE OF YOUR EDUCATIONAL CENTRE

UNLIMITED SUPPORT

Absolutely no limitations, be that remotely or on-site.

WE'RE PROACTIVE

We use AI (artificial intelligence) to monitor your systems which is far more advanced and accurate than your average proactive monitoring.

FULLY DOCUMENTED

We document all aspects of your IT (and keep it up to date!) and you can have a copy of this at any time.

INCLUSIVE SECURITY SOFTWARE

Security software is essential and you should never be without, so we provide Leading Endpoint Protection for FREE as standard!

SUPER FAST

When you do need support, you need it fast! We typically fix issues within 30 minutes or less!

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What our clients say
about IT Assist

"Thank you IT Assist for a fast, cost effective and efficient service. We look forward to working with you again in the future."

“We subscribe to one of IT Assists managed IT solutions, and can honestly say that they praovide us with a very proactive and forward thinking service, and that they have made a significant improvement on the performance and stability of our systems.”

"I called upon IT Assist on several occasions, typically needing some quick resolutions at short notice. The guys responded super fast and pulled out all the stops. They're very easy to deal with, both on the phone and then in person. Had the issues resolved rapidly, what more can you ask for? Thanks again!"

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