IT Support

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Proactive Managed
IT Support

IT systems are a crucial part of business, the more efficient and effective your system – the more successful your business. Simple as.

We strongly believe that computer errors and system faults should not blight the smooth running of your business. It’s our job (and we are passionate about our job) to ensure that your systems remain healthy and efficient, giving you total confidence and peace of mind.

IT Support Services
& Solutions from IT Assist

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We’re Passionate

Not only are we passionate about our job, we are also passionate about IT. We’re constantly researching and seeking out new developments in the world of IT so that we can offer you the very latest, cutting edge technology and techniques in IT support.

Proactive IT
Support

Being proactive means we’re constantly monitoring and kept up to date with each and every one of your devices, which in turn allows us to fix potential issues before they become problems.

Unlimited
Contact

Unlike some companies, we don’t limit how much you can contact us (or charge extra). Our IT Support is unlimited – contact us as often as you need to, and get your issues resolved by professionals.

Guaranteed
Timescales

When you need support, you need it immediately! We get that, and that’s why we guarantee our response times.

LET US TAKE CARE OF YOUR IT SYSTEMS
SO YOU CAN TAKE CARE OF YOUR BUSINESS

Are your IT systems running at their best? Does your current IT provider sort out those little problems that have been dragging on for an eternity? Are you getting real value from your IT provider?

If you answered no (or aren’t sure) then you need our help! Our support is UNLIMITED, proactive, fast and we get to the bottom of those persistent issues.  We’re proud to break the mould.

Just check out some of our standard packages below to see what’s included:

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Pay & Go

  • No Ongoing Commitment
  • 9am -5pm Weekdays
  • Telephone Support
  • E-mail Support
  • Remote Support
  • On-Site Support

£ 60 / hour

silver

  • 8 Hour Max Response Time
  • 9am -5pm Weekdays
  • Proactive Monitoring 24/7
  • Priority Response
  • Update/Patch Management
  • UNLIMITED Support
  • Customer Helpdesk
  • Antivirus Included

gold

  • 6 Hour Max Response Time
  • 9am -5pm Weekdays
  • Proactive Monitoring 24/7
  • Priority Response
  • Update/Patch Management
  • UNLIMITED Support
  • Customer Helpdesk
  • Antivirus Included
  • Antimalware Included

platinum

  • 4 Hour Max Response Time
  • 24/7 Support
  • 24/7 Live Chat
  • Proactive Monitoring 24/7
  • Priority Response
  • Update/Patch Management
  • UNLIMITED Support
  • Customer Helpdesk
  • Antivirus Included
  • Antimalware Included

bespoke packages available

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